Sales and Orders — Ray Padula Lawn and Garden

Sales and Orders

Innovative Lawn and Garden Products direct to your door!

Sales and Orders

Innovative Lawn and Garden Products direct to your door!

Sales and Orders

Innovative Lawn and Garden Products direct to your door!

We are greatly appreciative and thank you for shopping at raypadula.com. We're thrilled that you found the innovative products we offer as a great solution for creating your Lawn & Garden masterpiece. We want to make sure that you have the most seamless, enjoyable experience while shopping on our site. Below is an overview and some of the most frequently asked questions regarding placing an order, as well as, if necessary, cancelling an order that you have already placed. Also found below are terms and conditions of placing an order on raypadula.com. If you have any other questions regarding placing an order, or an order you have placed, feel free to contact us.

We are greatly appreciative and thank you for shopping at raypadula.com. We're thrilled that you found the innovative products we offer as a great solution for creating your Lawn & Garden masterpiece. We want to make sure that you have the most seamless, enjoyable experience while shopping on our site. Below is an overview and some of the most frequently asked questions regarding placing an order, as well as, if necessary, cancelling an order that you have already placed. Also found below are terms and conditions of placing an order on raypadula.com. If you have any other questions regarding placing an order, or an order you have placed, feel free to contact us.

How can I place an order on raypadula.com

How can I place an order on raypadula.com

To place an order, visit the product page for the item(s) you wish to order. Select your desired quantity and click "Add to cart." Once items have been added to your cart, you may view your cart by clicking the cart icon in the upper right hand corner of this website, and following and completing the check-out instructions and process.

How can I place an order on raypadula.com

To place an order, visit the product page for the item(s) you wish to order. Select your desired quantity and click "Add to cart." Once items have been added to your cart, you may view your cart by clicking the cart icon in the upper right hand corner of this website, and following and completing the check-out instructions and process.

What forms of payment can be used on raypadula.com?

What forms of payment can be used on raypadula.com?

We accept all major credit cards, including: Visa, Mastercard, American Express, Discover, as well as PayPal, and Ray Padula Gift Cards

What forms of payment can be used on raypadula.com?

We accept all major credit cards, including: Visa, Mastercard, American Express, Discover, as well as PayPal, and Ray Padula Gift Cards

How do I know my order was successfully placed?

How do I know my order was successfully placed?

When an order is successfully placed, and payment has been successfully processed, you will receive an order confirmation email to the email address provided when submitting your order. In the event you do not receive an Order Confirmation email, you may login to your Ray Padula online account (if registered), email us at orders@raypadula.com, or give us a call M-F, 9 AM - 5 PM EST at 1-866-443-2063.

Be sure to check your spam or junk mail folders as well! Sometimes things get lost in there.

How do I know my order was successfully placed?

When an order is successfully placed, and payment has been successfully processed, you will receive an order confirmation email to the email address provided when submitting your order. In the event you do not receive an Order Confirmation email, you may login to your Ray Padula online account (if registered), email us at orders@raypadula.com, or give us a call M-F, 9 AM - 5 PM EST at 1-866-443-2063.

Be sure to check your spam or junk mail folders as well! Sometimes things get lost in there.

How do I know when my order has shipped?

How do I know when my order has shipped?

Upon shipment of your order, a Shipment Confirmation email will be sent to the email address provided when submitting your order. This email will include relevant shipping details, including a tracking number from the carrier service used to deliver your order (i.e. UPS or FedEx).

You can also track order status by logging into your Ray Padula account.

How do I know when my order has shipped?

Upon shipment of your order, a Shipment Confirmation email will be sent to the email address provided when submitting your order. This email will include relevant shipping details, including a tracking number from the carrier service used to deliver your order (i.e. UPS or FedEx).

You can also track order status by logging into your Ray Padula account.

How can I cancel or change my order?

How can I cancel or change my order?

Unfortunately, you cannot modify your order once it has been placed. However, it may be possible to cancel all or part of your order within a short period of time of order placement, as long as your order has not begun processing at our fulfilment center for shipping.

Please note that due to our expedited order processing that begins immediately upon order placement, there is no guarantee on timing or any guaranteed possibilities of cancellation requests. To request order cancellation, please email orders@raypadula.com, with your order number and cancellation request. If your order has already begun processing, and it's too late to cancel, don't worry - we gladly accept returns on all new, unopened, unused merchandise within 30 days of receipt.

How can I cancel or change my order?

Unfortunately, you cannot modify your order once it has been placed. However, it may be possible to cancel all or part of your order within a short period of time of order placement, as long as your order has not begun processing at our fulfilment center for shipping.

Please note that due to our expedited order processing that begins immediately upon order placement, there is no guarantee on timing or any guaranteed possibilities of cancellation requests. To request order cancellation, please email orders@raypadula.com, with your order number and cancellation request. If your order has already begun processing, and it's too late to cancel, don't worry - we gladly accept returns on all new, unopened, unused merchandise within 30 days of receipt.

How can I return items?

How can I return items?

You may return items in accordance to our Return Policy, found here.

How can I return items?

You may return items in accordance to our Return Policy, found here.

Why was my order cancelled?

Why was my order cancelled?

We do everything we can to make sure that your order is shipped quickly and correctly. Under some circumstances we may need to cancel an order. A Customer Support Team Member will always contact you via the email address provided at order placement if your order needs to be cancelled. Some circumstances that may lead to an order being cancelled include...

Declined Payment
If for any reason we are unable to process your payment information, we will contact you and give you the option of providing an alternative payment method (i.e. a different credit card), or cancelling your order.

Invalid Shipping Address
If you provide an invalid shipping address, we will contact you and confirm a correct address. We do not ship to P.O. boxes at this time.

Duplicate Orders
Sometimes we receive duplicate orders. Sometimes customers intentionally place duplicate orders and sometimes duplicate orders happen by error. Therefore, we always confirm a duplicate order before processing the order. We will simply confirm that you meant to place duplicate orders, or cancel the duplicate order if it was placed in error.

Why was my order cancelled?

We do everything we can to make sure that your order is shipped quickly and correctly. Under some circumstances we may need to cancel an order. A Customer Support Team Member will always contact you via the email address provided at order placement if your order needs to be cancelled. Some circumstances that may lead to an order being cancelled include...

Declined Payment
If for any reason we are unable to process your payment information, we will contact you and give you the option of providing an alternative payment method (i.e. a different credit card), or cancelling your order.

Invalid Shipping Address
If you provide an invalid shipping address, we will contact you and confirm a correct address. We do not ship to P.O. boxes at this time.

Duplicate Orders
Sometimes we receive duplicate orders. Sometimes customers intentionally place duplicate orders and sometimes duplicate orders happen by error. Therefore, we always confirm a duplicate order before processing the order. We will simply confirm that you meant to place duplicate orders, or cancel the duplicate order if it was placed in error.

Can I purchase items online for resale or sale in my store?

Can I purchase items online for resale or sale in my store?

Unfortunately, not. Ray Padula sells and ships products on raypadula.com for end-consumer use only, and we reserve the right to refuse or cancel your order if we suspect your are purchasing products for resale. If you own a store, or you are interested in purchasing our products to sell, we'd love to speak with you, feel free to contact us.

Can I purchase items online for resale or sale in my store?

Unfortunately, not. Ray Padula sells and ships products on raypadula.com for end-consumer use only, and we reserve the right to refuse or cancel your order if we suspect your are purchasing products for resale. If you own a store, or you are interested in purchasing our products to sell, we'd love to speak with you, feel free to contact us.

Explore even more...

Explore even more...

• Shipping & Delivery ❯

• Refunds & Returns ❯

Explore even more...

• Shipping & Delivery ❯

• Refunds & Returns ❯

Ray's Favorites

Explore Ray's favorite items, and some of our most popular solutions for your yard

Shop the Favorites ❯

Find the perfect product for your exact yard.

Right here. Right now.

Visit MyYard ❯

Scroll to Top

We’re thrilled you’re here. Whether you're a gardening expert, a new homeowner, or someone just starting to develop a green thumb, look no further than the Ray Padula brand of lawn and garden products. We invite you to come garden with us, and join the gardeners around the world who rely on our exciting, innovative products to help with growing the yard of their dreams.